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Operations & Management

Automated Emails

Communication is the key to a great guest experience. Automate your entire guest journey, from the initial confirmation to the pre-tour reminder and the post-tour thank you. Our system handles it all, saving you hours of manual messaging every week.

Benefits

Why professionals choose Automated Emails

Professional, on-brand email templates

Trigger-based reminders and follow-ups

Automated review requests

Multi-language email support

How it works

Getting started is simple

01

Design Templates

Upload your logo and set your voice in our easy email editor.

02

Set Timing

Decide when to send reminders (e.g. 24h before) and post-tour follow-ups.

03

Set and Forget

The system handles all guest touchpoints automatically as bookings happen.

Questions

Frequently asked questions

Can I include my meeting point map?

Yes, we recommend including a static map image and a link to Google Maps in your templates.

Can I disable specific emails?

Every automated trigger can be toggled on or off to suit your style.

Ready to automate with Automated Emails?

Join thousands of tour operators who trust Odybook to run their business.